Where is my broadband gift???

[KGabriele]

Hello, I have sign up for Vodafone broadband in August. Reveived the confirmation to claim for my gift. I have claimed for it on the same date Vodofone told me. The claim was successuful online. Since then, the 8th of November I didn't hear back from Vodafone andI didn't received the gift. 

There is no way to track it online and the dedicate custumers phone line does't work.

So where is the gift I suppose to received as per our contract?

Please let me know.

Best regards

[RawrItsTandy]

I'm in the same boat.  I emailed the gift team but have had no reply.

[Tash]

@KGabriele @RawrItsTandy Apologies for the delay with your gifts. For the latest information on their delivery, or for any queries you may have regarding the promotion, the TLC Marketing can help when calling on 0330 1243 813 Monday-Friday between 9.30am - 5.30pm. Alternatively, they can be reached through their dedicated page (please note you should receive a response in 72 hours).