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Thank you Vodafone - NOT

Just upgraded to Vodafone 6E Pro II (900) from old Pro 900. And guess what, the 'new' router insists on 12 digit wifi password. So, sadly my 11 digit password (to which of course every device in my home is set to) isn't allowed and I have to now chan...

eloceo by 3: Seeker
  • 394 Views
  • 2 replies
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Dodgy Pricing On Upgrade

I'm hoping Vodafone will pick this up and I'd also like opinions...I have just upgraded from Pro (200) to Pro II (900) broadband after being given a good offer on the web chat service.Now, the new plan I am on is Pro II 900, which according to Vodafo...

terryh by 4: Newbie
  • 495 Views
  • 3 replies
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Devices not showing in app

Have set up all my devices with my new Vodafone hub and now downloaded the app to manage them. The connected devices tile is greyed out and when I click on Devices at the bottom nothing loads for the Network Map or the Devices. When I connect A devic...

Chairman by 2: Seeker
  • 2667 Views
  • 13 replies
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Hive Hub pairing

My Vodaphone Broadband will not pair with my Hive Hub.  This is the second Hive Hub I have ordered, thinking that the previous one may have been faulty.  I have tried the switching everything on and off etc but my broadband appears to be trying to pa...

CSH6 by 1: Seeker
  • 6066 Views
  • 13 replies
  • 2 thanks

Resolved! Help connecting netgear wifi extender

I have a netgear wifi extender AC1200, previously used fine with a BT router.Since moving to Vodafone the extender cannot access the internet, it continually says the password is incorrect.The password is not incorrect, as I have meticulously entered...

breuddwyd by 2: Seeker
  • 12254 Views
  • 34 replies
  • 0 thanks

Devices no longer available on mobile app

Has anyone else got this issue? Since switching to full fibre and having Vodafone reset their router, I'm no longer able to access the Devices on the mobile app. I've reconnected the app to the router and also tried it on my work iPhone but neither c...

dclyall by 3: Seeker
  • 1470 Views
  • 11 replies
  • 0 thanks