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Resolved! Anyone else not received their Ring Doorbell?

I visited my local Vodafone Shop on 06 Jan 23 and signed up to Home Broadband and with it came a free Ring Doorbell offer. The advice at the time was that I would receive a text in a few days with the code for the offer. After a month I called custom...

JG1981 by 3: Seeker
  • 8789 Views
  • 26 replies
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Resolved! THG3000 wifi performance

How good is the wifi on the THG3000 as I have changed isp due to poor wifi from their router/modem. I did read somewhere that if subscribing to the 910mps package you automatically got provided with the superior Ultra Hub. Took delivery of the new ro...

GarySwift by 2: Seeker
  • 10002 Views
  • 39 replies
  • 0 thanks

Safe Settings blocking shopping sites

Hello, I'm a new customer to Vodafone Broadband since Thursday, and I'm having a problem with content blocking on Safe settings. I have previously used Broadband Shield with no problem, but when I activate safe settings, regardless of which level I c...

What a shambles

I'm writing this here as completely exasperated having wasted an hour with Vodafone on the chat and on the telephone.I have a business account and received an email today to state that the account was in arrears. Logged onto the website and pay the o...

Resolved! Can no longer split wifi -

Have been with vodadone for broadband for three months (and have hated every minute of it).The latest joke - I had to reset my router to factory defaults to try to deal with a samba-sharing problem.  The router page in my browser now tells me that "S...

pengipete by 2: Seeker
  • 15144 Views
  • 33 replies
  • 2 thanks

Why can't we upgrade to full fibre?

We are on a Fibre 1 contract since May 2023 but City Fibre have now installed full fibre in our road.  We would like to upgrade but whenever I phone to request this I'm told it is not available where we live.  I have read in other posts that Vodafone...