Other broadband queries
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Ultra Hub and Broadband App compatibility

I have been unable to get the Broadband App on my iPhone 14 to recognise the Ultra Hub. Is there anything that can be done? I tried Tobi but that was useless as it just went round in circles!! I have access to the Hub via my browser, no problem, but ...

Vinci177 by 2: Seeker
  • 531 Views
  • 2 replies
  • 0 thanks

Phone number not staying linked to account

Whenever I try to log into my account, it comes up with the request security code page, but says "Sorry, you don't have a number registered to this account to send an access code to. Call 03333 040 191". I've done this multiple times and half the tim...

Broadband credit check

Hi, how hard is the Vodafone broadband credit check to pass?I don't have a credit file because I've never needed credit and I only have a basic prepaid bank account. I do however pay utility bills at my new flat.Would this make it impossible to get b...

Can I change my home broadband channel?

Hello! I've got the big square Vodafone hub and recently moved into a little neighborhood. Sometimes my wifi drops to significantly low speeds, particularly at night time and whenever I check it's aligns with the channel overlapping a lot of others. ...

Renewing Full Fibre contract

24 months have passed since converting to FTTP install. We had chosen the "entry level" package of 100 Mbps with anytime and mobile calls. Despite frustrations over the previous package of FTTC, the last two years have been fine. Allowing the contrac...

WPS won't connect to printer

Just moved to Vodafone.  Printer worked fantastically well on previous supplier.  Now can't connect it.  The WPS starts its 120 seconds but finishes early saying "no connections found".  It just won't connect. Can't use the printer. Disaster as I run...

Broadband upgrade problems

I've been trying for a while to upgrade my broadband from FTTC to FTTP as CityFibre installed on my road last year. I'm mid contract, 5 months left.If I log in to my account and go to my broadband package and click upgrade, I am asked to enter my det...

Icmp

My xbox 360 won't connect to the Internet it keep saying icmp error I got the new untra hub with 900mb speed so I not sure how to turn on icmp setting  

Ben3656 by 2: Seeker
  • 445 Views
  • 1 replies
  • 0 thanks

Re-contract

Hii am about to enter the last month of my Gigafast Contract.Virgin are also now in the area offering Gb speedsThere is a fantastic deal on just now with VF that I would like to take up but there is an “early upgrade” charge. is there not an option o...