Other broadband queries

cctv unable to connect to internet

Just purchased a new CCTV system (old one broken/irreparable).We have been unable to connect to the internet - diagnostic testing on the CCTV says there is no connection to the router, despite direct connection via ethernet cable.From searching on th...

Amazon smart tech offer

Hi allCan anyone tell me where I can find information for Vodafone's Amazon smart tech bundle for February 2024 plz (for existing customers taking out a new broadband contract.Thanks Sue

Resolved! Static LAN W-Fi Addresses

First post:Setting up my THG3000 router in preparation for BT to Vodafone FTTP migration on Tuesday 26/03.I have quite a lot of home network devices and like to configure static LAN IP addresses for connection convenience and tracking.No issues with ...

USB Hard Drive - Shared on SAMBA (SMB) - Username + Password

Hello,I recently switched to Vodafone via CityFibre from Virgin Media.I have the Ultra Hub with 2 boosters.I have connected a external hard drive to the main Ultra Hub and via the Web UI I have ticked the "Share All" function from the export mode UI ...

Unblock a wifi device from the network

I blocked my sons xbox from the wifi thinking I could unblock it easily but apparently it is not. I cant see an option anywhere to undo what I did.. please help

Resolved! LAN Port changing to 100mbps

Hi everyone,I am having an issue with my new Vodafone router which is absolutely driving me crazy, we have the 900mbps full fibre connection which seems to be working great, apart from the weird issue in which the router keeps on changing the port sp...

Trying to start new fibre deal and address isn’t working

Go through all the process online and via live chat to start a new broadband account, when trying to confirm my identity, card details in and it keeps popping up saying problem with my personal details and addressi live in a flat (like half the count...

Resolved! Possibility to force a "weak" wifi password

Is there a way to force a "weak" wifi password on Vodafone's router? Vodafone just had my 80 year old mum go crawl on the floor to hard reset her router to try & fix a VOIP problem. That reset her wifi settings to their original settings and as you'd...

Possible IPV6 bug in Vodafone Wifi hub that impacts Android devices

Hi. I think I've found a bug in the IPV6 implementation in the Vodafone Wifi Hub that seems to only impact Android phones, that has been cause lots of connectivity problems on the Android devices connected to my home network. The connectivity issues ...

How to access or enable browsing history logs?

Hi, I want to be able to view incognito web browsing history as I suspect my child may be using VPN/Private browsing to access adult related content. I have read a few articles which says to login to router and check logs. I have done this and check ...

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Forum Posts

cctv unable to connect to internet

Amazon smart tech offer

Resolved! Static LAN W-Fi Addresses

USB Hard Drive - Shared on SAMBA (SMB) - Username + Password

Unblock a wifi device from the network

Resolved! LAN Port changing to 100mbps

Trying to start new fibre deal and address isn’t working

Resolved! Possibility to force a "weak" wifi password

Possible IPV6 bug in Vodafone Wifi hub that impacts Android devices

How to access or enable browsing history logs?

VOIP

Manual WiFi channel selection on THG3000

Wi-Fi scheduling on the THG3000

Vodafone Broadband app

Shelly EM Wi-Fi Connection Issue

Static LAN W-Fi Addresses

LAN Port changing to 100mbps

Possibility to force a "weak" wifi password

Private DNS stops access to Vodafone app

moving to home with fttp