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how long to wait for landline phone number to port in?

poggs
2: Seeker
2: Seeker

Joined vodafone yesterday on a migrate from bt.  

 

I was surprised to get a new hone number.  On asking vodafone they said that they would only try and get my number back after I went live!  This is a first for me

 

So now waiting to get my number back.   Is this normal and how long would you guess I'll have to wait?

2 REPLIES 2

TJ
Community Manager (Retired)
Community Manager (Retired)

@poggs Our ability to transfer your existing number is subject to availability, so there's no set wait time we can provide you with.

The best team to contact would be our Broadband Live Chat team, to take a look into this for you. 

Please keep us updated and let us know if you have any further questions.

donnyguy
16: Advanced member
16: Advanced member

 

Hey,

Check your confirmation of your order. Does it say on there you're porting your number. This will help you identify if they processed your order correctly in the first place.