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please can someone get me a return bag for router. everytime i try to forget vf and not spend time on phone they seem to find another way of showing how useless thier customer service really is. had 3 emails telling me its coming, that was 2 wks ago. i really do pity anyone who has a problem. i know they ll say not all have probs but its how vf are when you do. TOTALLY USELESS is the only way say it. so if any modarator see this can you get it sent please. you seem to be the only people that know what your doing. hopefully wont be back on again.