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08-11-2017 04:57 PM - edited 08-11-2017 04:58 PM
08-11-2017 05:06 PM - edited 08-11-2017 05:08 PM
Hi @imc999
When was your activation date ?
It can take from 10 days to 30 days to fully settle.
Are you connecting via WiFi or Ethernet cable ?
> What-should-I-do-if-I-m-having-problems-with-broadband-connectivity.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
08-11-2017 05:15 PM
my activation date was 24th oct 2017 and i was useing hard wired connection
08-11-2017 05:26 PM
Ok.
It may still be settling.
However can you try another Ethernet cable.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.