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Broadband internet not activated

Youllsee
1: Seeker

Hello! My connection was supposed to go live on the 24th. We're in 27th now, no one answers at the technical help numbers, no one answering on Facebook.

You will be getting complaints at the Citizen Advice and I will also seek legal advice for not complying with the contract. 

Trust me, I've had enough!

1 REPLY 1

Dabbs
Moderator (Retired)
Moderator (Retired)

Hey @Youllsee. Sorry it's taking a little longer to get back to you at the moment, we're experiencing higher volumes through our channels, with the current ongoing situation we face. We're keen to get this investigated, if you'd like to leave your Facebook handle on this thread I can make sure this is picked up ASAP, if you don't want to leave this information public, please leave this on your profile so we can privately see this.