Broadband not activated

[Abigail1]

Broadband due to be activated on the 20th but my services are still not live and no one can tell me why this is. Awful experience.

[adsb]

Oh dear another unhappy activation customer - don't want  to be the bearer of bad news but I'm still waiting - 2 weeks and counting. Make sure you get an unlimited data sim card off VF so you can get on in the meantime - granted you'll have to pay for it and then claim it back 😉

[Evie]

Hi! I'm sorry to hear you're both having issues with your activation @adsb @Abigail1 - If you haven't already, could you drop us a message on social media so we can look into what's happening with your broadband line 😊

I appreciate this is really important to clear up and get sorted!