Dear Community,
Looking for some much needed advice on an issue I have been suffering with for the past week. I had just moved into a new flat, and was in search of a new broadband contract. My landlord has been with Vodafone up until this point, and was kind enough to continue the contract for an extra month to allow us some time to switch. I chose to go with TalkTalk, due to a cheap deal they had going at the time, however suffered from many issues. After TalkTalk changing the landline number and having been told there was 'multiple external issues' that 'had been looked at and fixed', I was still unable to get connection. In frustration, I switched back to Vodafone after a month of no working broadband, in the hope for wifi.
I have just switched, and my broadband was supposed to go live early last week. However, there had been a delay in activation and I was told by customer service it be online within the next 24 working hours. After waiting, and having no change, I got into contact with the Vodafone switch team again to get an update, of which they then proceeded to say it is still delayed and that it will be activated at the weekend (six days after the initial activation date). It is now the day after, at the time of writing this for desperate help, it is still not working. If there is anyone on this forum that may have any advice, tips or solutions to what the problem could be or how I can fix it, I'd be greatly appreciative. It's been a long and painful ride and I just want a working broadband.
