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New broadband connection. Router has flashing white internet light and when I log into router it gives the error - "No internet connection. No IP address." when login to Vodafone broadband app there is “Inactive” under Internet status
Assuming there is no hardware problems I would suggest the official troubleshooting guides in Broadband-and-Home-Phone-FAQs. , and if necessary using Live Chat and or "or call 08080 034 515 (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week."
If you still need help then the Vodafone Social Media Teams via Contact-us-for-account-specific-queries will be able to help too.
I'd suggest Twitter and link back to your thread here including your forum username so your not having to repeat yourself.
I wish you all the best with this situation.
🌈 Stay Safe 🌈
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