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05-06-2020 11:59 AM
We are due to move house in about 2 weeks. Our new property also already has Vodafone installed. Will I need to re-sign a new contract or can we just move our account to the new address.
06-06-2020 02:16 PM
According to the OFCOM rules which are also detailed in your Vodafone contract you should be able to move your account to the new premises - you will need to inform Vodafone as early as possible!
07-06-2020 12:19 PM
Hi will I need to sign a new contract or just carry on with the 11 months I have on my existing account
08-06-2020 04:56 PM
Hi @cowabunga
You will be able to continue your existing contract at your new property. To move the broadband over to your new address, you will need to speak to our Home Moves team. It’s free to call them on 191 from your Vodafone mobile or 03333 040 191 from other UK landlines or mobiles (standard call charges apply). Lines are open Monday to Sunday 8am - 8pm 🏠
11-06-2020 04:38 PM
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