My Vodafone Issue logging in (new sign up )

[sgrazier]

Hello 

Signed up for Vodafone FFTP today , received email giving temp password for My Vodaphone 

Managed to change password ok 

However can't login get "Sorry unexpected error when trying to log you in , please wait a moment and try again "

Have tried multiple times same message 

When I enter a incorrect password  on purpose it states can't recognise your login details , so password I'm using is correct but will not work 

Any ideas ? Do I have to wait until new product is installed before I can login to my vodafone portal ? or is this a problem ?

Thanks Steve 

[Ripshod]

What the email doesn't tell you is that you can't login until your service is activated, so your assumption is correct. 

[Jayach]

This has been going on for as long as I have been here. (over 3 years)

For some people (but not all, I had no problem) they are unable to log on to their account until the service goes live.

No one has ever been able to explain why.