No phone line or broadband sice house move

[uncletimmy]

Hi I moved house on 21/09/20 and since then I have had no phone line or Broadband. I have been online with CSRs and was told that my activation date would be 25/09/20 and then another CSR told me it would be 01/10/20. I have tried calling the home move department but after entering all my account info get a message to say no one is there. The only E mail I have from Vodafone regarding my home move is from 29/09/20. My account number is [Removed]. Any help much appreciated.

[MOD EDIT: This post has been edited to remove personal information please see Community Guidelines]

[MarkD]

Hi @uncletimmy, we know how important it is to have a working landline and broadband connection. As we can't take your account details on the community, if you send us a message over Facebook or Twitter, our broadband team would love to see what's happening. You can find the contact details here.