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I have a new build flat with an Openreach FTTP box already installed and have been looking at moving to Vodafone (currently with Virgin). However there seems to be some difficulties - the online checker requires me to call, and when I did call the sales person was only able to offer 100mb. Any idea what might be causing that?
Thanks for reaching out to us here @The_Limey! When contacting us we'll do an availability check on what speeds you can achieve in your area, which can be affected from factors like distance to congestion.
If you do have any further questions on our Gigafast service, the dedicated team you spoke with on the phone will be happy to help 😀