Ask
Reply
Solution
16-11-2021 03:35 PM
Hi Vodafone,
I have an activation date of Monday 22nd November. As of yet, we haven't received our router.
Appreciate we've still got three working days until activation. Just wanted to check this is normal and we shouldn't have already received it.
16-11-2021 03:54 PM
Hi @Soofla, we would expect the router to be delivered between Wednesday and Friday this week if your go live date is Monday 22 Nov 2021. You can drop us a message on Twitter or Facebook and we can check to make sure that everything is on track for Monday and the router delivery status. You can find the contact details here 👍