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where is the router activation in 2 days?

chrisnasah
4: Newbie

Hi,

New installation happening on the 2nd DEC but still no sign of router.

Why the delay?

1 REPLY 1

TJ
Community Manager (Retired)
Community Manager (Retired)

Hi @chrisnasah, I'm sorry to hear your router hasn't arrived yet. Black Friday can be a very busy time and I apologise for any inconvenience that's been caused. We'll be happy to double check on your order for you as you're going live tomorrow. 

So one of our team can take a closer look into this, please get in touch via Facebook, or contact us on Twitter. You can find more information on doing this here. Please also provide a link to this thread, along with your username; so you won't have to explain yourself again.