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Broadband connection

Broadband drops out randomly

2: Seeker

Hello all, 

 

Ever since having Vodafone broadband, we have been getting internet drop outs - This tends to be in the evening but can happen during the day - I have noticed the router ends up having the lights ontop flash as if it has been restarted. Looking online, it seems to be a common fault anyway. Is there any fixes I can try to stop this happening?

 

Thanks

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1 REPLY 1
Moderator
Moderator

Hey @Greenman15, it's disappointing to hear you're getting these drop outs and I know how frustrating they must be. 

So one of our team can run some diagnostics on your line, they'll need to access your account. So they can do this securely, I've sent you a private message with details on how to get in touch.

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