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Broadband connection

Connection dropped and can’t re-connect

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2: Seeker

Had Broadband activated on 20th September. After less than 24 hours, the connection dropped out and haven’t been able to reconnect since. 

How long is the contract cancellation period from date of activation?

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2 REPLIES 2
2: Seeker

did you get a response to this? 

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Moderator
Moderator

Hey @jonandrew, sorry about the delay getting back to you. Have you managed to get everything up and running since you first got in touch? If not, one of our team will be happy to access your account and take a closer look into this for you.

Please get in touch via Facebook at Vodafone UK, or contact us on Twitter using the handle @VodafoneUK.

Make sure to pop your username and link to this thread in your message too, this will save you having to explain again and we can help you quicker. 

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