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20-07-2022 04:28 PM - edited 20-07-2022 04:28 PM
Is Superfast100 supposed to have superwifi? According to my router - yes. According to the Android App - Yes. If so, where's my booster? Or have I just been provisioned incorrectly? Or am I just reading more into this than is actually there?
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20-07-2022 04:50 PM
If you are on Superfast 100, but not Pro, I would not expect you to have the options for "super" Wi-Fi in the router configuration. Also you shouldn't be able to use the app as it will expect to find the boosters.
So, yes, I think your router is getting the wrong configuration. Try a factory reset, but if it has the same options after then you will need to speak to Vodafone.
20-07-2022 04:50 PM
If you are on Superfast 100, but not Pro, I would not expect you to have the options for "super" Wi-Fi in the router configuration. Also you shouldn't be able to use the app as it will expect to find the boosters.
So, yes, I think your router is getting the wrong configuration. Try a factory reset, but if it has the same options after then you will need to speak to Vodafone.
20-07-2022 05:16 PM - edited 20-07-2022 05:19 PM
Thanks. I was expecting exactly that answer. If it's not one thing it's another 
It's been reset 5 times already this week. Maybe if I get it reconfigured I'll lose the Edinburgh gateway j/k
20-07-2022 05:58 PM - edited 20-07-2022 06:13 PM
@Ripshod wrote:It's been reset 5 times already this week. Maybe if I get it reconfigured I'll lose the Edinburgh gateway j/k
I doubt it.
This is what a Pro customer sees the W-Fi setup as
This is the non-Pro setup
20-07-2022 06:09 PM
20-07-2022 06:13 PM
I know. But if the router's misconfigured what else is wrong on my account.
I'm on a TOBI char now, was invited by text message.
20-07-2022 06:16 PM
@CrimsonLiar wrote:@Jayach would have thought you'd have the instant posting of your images!!!
Me too, but they still don't trust me! 🤔