Welcome to Vodafone Community
how convinient for Vodafone, about a month and a bit days (so I cannot cancel it anymore) my broadbad just stopped working (I have 900MB/s , even thought I never remotley even get that much - list of excuses given).
Now dear vodafone. Your complaint procedure and who is regulating you. I be contacting them tomorrow. You dont even have 24/7 technical support.. JOKE not a service.
and before anyone asks. yes I can be upset and mad. its 48 quid a month. and it just stopped working. and yes i reset router and that black box by the wall about dozen times now.
I'm sorry you’re having a problem with your service @deratoul, that’s really unfortunate.
Have you contacted our dedicated Gigafast team about this? You can contact the team by calling
191 from a Vodafone mobile, or 03333 040 191 from any other phone. Lines are open Monday to Sunday, 8am to 9pm. Blair
The only unfortunate thing is that you are not open 24 hours , like wvery serious ISP.
Not really sure how you want me to take you seriously when I need to wait 10 hours to call someone who won't do a thing. And of course by the time I call, all will work perfectly.
We'll my bad, I have trusted you. Can't wait for contract to finish, I'm going back to BT