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My internet is constantly cutting off when im using it.

Technika79
2: Seeker
2: Seeker

Ive been with vodafone for around 2 month now and im losing my patience with how times my router is dissconnecting. I was with talktalk before vodafone and connection issues wasn't an issue before and ive noticed my connection speed is set more than what my line can handle i think. Its set to 56mb but the stats show my line is capable of only 54mb. Im also wondering why am i being charged £28 each month when the offer was £23 a month? . Its not a good start of a contract is it 😣.  

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Dabbs
Moderator (Retired)
Moderator (Retired)

Hey @Technika79 thanks for getting in touch. We'll need to access your account to check this out. 

Please contact us via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Make sure to pop your username and link to this thread in your message too, this will save you having to explain again and we can help you quicker. 

Privateofcourse
4: Newbie

Well that'll be you and me both then!