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Broadband connection

Router drops the broadband connection

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2: Seeker

I have reported this problem a few weeks ago and after a few days it got slightly better but over the last couple of days it has been loosing the connection numerous times every day.  In addition my speed has dropped down to 26Meg.  I am currently plugged into the master socket but that makes no difference!

 

Please help as my broadband is virtually unusuable!

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1 REPLY 1
Moderator
Moderator

Thanks for getting in touch @Radarman. We'll need to run some diagnostics on your line, to find out what the problem might be. 

Please contact us via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Make sure to pop your username and link to this thread in your message too, this will save you having to explain again and we can help you quicker. 

 

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