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Broadband connection

Routing problem?

2: Seeker

Problem this morning. Our devices can connect to the router by wire/wi-fi and the router can connect to your network.  However, devices can't connect to the internet.

 

Tried soft and hard restarts but no change.  Routing problem at your end?

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Moderator
Moderator

Hey @Centrepoint, thanks for getting in touch. I'm really sorry to hear about the problems you've had getting online and apologise for the delay getting back to you. Have you managed to get this resolved since you got in touch? 

If not, please don't hesitate to pop back to me and I'll be happy to investigate this further for you. 

 

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2: Seeker
Hi TJ The problem had resolved itself by the time I got back home, thank you. No issues since. Regards
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