Welcome to Vodafone Community
Went live with vodafone broadband fibref today, well sort of, it wont connect!!
No ip address
I see the upload and download speeds, dsl is connected, but i still have a red slow blinking light and no internet
I switched from SSE and had perfectly working internet yesterday, now i have nothing at all?
Telephone line works, dsl works, just no connection to internet
Nothing on my end its on your end.
Can you send openreach to my house to sprt this or do i need to switch suppliers again and wait two weeks for that with no internet?
If this doesn't help, I'd recommend speaking to our Broadband Live Chat team here.
Alternately, If you'd prefer to deal with us directly on here, I've sent you a private message with details on how to get in touch.
You could even keep your sse router plugged in and when the internet stops working and the router light goes red . Then plug the vodafone router in and you will be connected to vodafone broadband with a green light