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We want to help further, so please get in touch following these instructions:


  • Click here and enter the code WRT165 in the box. If any additional characters or spaces are entered the rest of the form won’t appear
  • Add your information to the form that appears
  • Include your Facebook or Twitter username and a link to your post within the main text box as well as whether you'd prefer a call or an email reply
  • Make sure you include any other information needed to help with your query, including an alternate contact number if necessary


There's a character limit of 2500 and the page will time out, so you may want to draft your query elsewhere first and then paste it into the text box.


When we've received your email, you'll receive an automated reply with a reference number in the subject line. If you don't see this, check that it hasn't been sorted into your spam or junk folder.