Ask
Reply
Solution
04-01-2019 01:28 AM - edited 04-01-2019 01:44 AM
Here's the proof of throttling - Once I vpn out of the vodafone throttling wall twitch is working perfect at full video source.
PROOF of throttling - https://www.youtube.com/watch?v=MWqlPPGcv6Q
It looks like throttling is around between 3.8 - 4 - once I hit up onto the vpn you will notice i'm up at around 10 and playback is perfect
There's too many other customers on here reporting the exact same issue for it to be a problem our side - I've tested multiple routers etc to rule that out - I created this new thread because now we can see it really is a vodafone problem.
this is my speed
Can you give an estimation when this will be changed back?
17-01-2019 07:39 PM - edited 17-01-2019 07:44 PM
Not sure what this means (good or bad) but Ive still got issues with buffering on HD streams on my IPTV service so Ive just run a tracert and got similar to the above ? Using Vodafones router...
18-01-2019 01:05 AM
Hey @JimboAccy, what results do you get when performing trace results for www.google.com? Do you get similar results to the above screenshot?
18-01-2019 02:32 AM - edited 18-01-2019 02:33 AM
I've known cases where tracert doesn't always work: I also get failures to www.vodafone.co.uk. Howerver using traceroute -T under Linux does complete:
sudo traceroute -T www.vodafone.co.uk traceroute to www.vodafone.co.uk (85.205.252.161), 30 hops max, 60 byte packets 1 vodafone.connect.connect (192.168.1.1) 2.833 ms 2.650 ms 2.485 ms 2 host-212-158-250-34.dslgb.com (212.158.250.34) 14.676 ms 15.788 ms 17.496 ms 3 63.130.105.130 (63.130.105.130) 18.580 ms 18.542 ms 19.617 ms 4 ae11-100-xcr1.hex.cw.net (195.89.96.1) 20.086 ms 20.063 ms 20.633 ms 5 ae10-xcr1.duc.cw.net (195.2.8.93) 28.994 ms 29.579 ms 29.937 ms 6 vf-ie-gw.xcr1.duc.cw.net (195.89.101.114) 32.363 ms 30.848 ms 30.559 ms 7 * * * 8 * * * 9 * * * 10 * * * 11 85.205.252.161 (85.205.252.161) 26.773 ms 25.522 ms 25.889 ms
18-01-2019 10:10 AM - edited 18-01-2019 10:16 AM
@MarkF wrote:Hey @JimboAccy, what results do you get when performing trace results for www.google.com? Do you get similar results to the above screenshot?
Hi MarkF
I will try that when I get home tonight and will post the screenshot. I have the Google DNS servers manually entered into my router as advised by the online chat people I spoke to when I first reported this problem a week or 2 back, so fingers crossed, tracert'ing google.com should be fine?
Jimbo
18-01-2019 10:14 AM
Which ever name servers you use, shouldn't affect the results of a trace route.
Many people recommend googleDNS or OpenDNS, etc in preference to ISP provided DNS. OpenDNS and the like sometimes filter too (in order to help with malware protection too, iirc).
18-01-2019 10:16 AM
@mbames wrote:Which ever name servers you use, shouldn't affect the results of a trace route.
Many people recommend googleDNS or OpenDNS, etc in preference to ISP provided DNS. OpenDNS and the like sometimes filter too (in order to help with malware protection too, iirc).
So does my screenshot reveal a problem then? Ive no idea what that result means?
Jimbo
18-01-2019 11:09 AM
ping response times shown in the tracert should be around the 10ms (or less - lower is better), so that seems to show at a guess local contention issues...
18-01-2019 11:59 AM - edited 18-01-2019 11:59 AM
it's not local contention
when using a VPN proves that - we get better results once we use a vpn (traceroutes improve as it's routed correctly + we get no streaming problems).
It's proving the issues are vodafone side not the customers - look at all the customers with the identical same problem - we are all conntected with the SAME problem.
18-01-2019 09:43 PM
I know that this might be a bigger issue affecting more than just me but heres the results to google.com nonetheless as requested by .@MarkF and another test to vodafone.com... Slightly less hops to google?
Jimbo
18-01-2019 10:06 PM - edited 18-01-2019 10:19 PM
Just been to fast.com (another test someone else on another thread suggested) and got the below (surely thats not correct?!) and also my thinkbroadband results :