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Internet speed

100% Proof of throttling twitch iptv etc.

Anonymous
Not applicable

After they've reduced the price this week it is looking attractive, although I'd pressed the go button last week on a deal with BT!

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Anonymous
Not applicable

Was there not the option for you to migrate your current line to them and just pay the early termination charge?

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12: Established

Just looking at the voice offerings.... caller ID free, voicemail billable!

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8: Helper

Not gonna pay the termination fee, i'd rather let this play out, show they don't fix it and get my money back from December, still got over a year on my contract so would be expensive to terminate.

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12: Established

If you raise a complaint to the Directors Office they will release you from the contract.  I'm in that boat....

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Anonymous
Not applicable

I've got 14 months left to go, but was surprised the termination fee is ~£150, I'd calculated £200 from the termination charge table I found but they quoted lower.

Found a deal @ £39.99/month + £140 cashback, £120 mastercard and an Amazon Echo to flog so about break even. (Deal ended now though).

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8: Helper

Actually just realised am 9 months in to 18 month contract.

Still, i'll let this play out, i've raised a complaint, in multiple ways, i've tried to let them help but they refuse to acknowledge the problem so I'll go for some compo.

I can use both connections though playing about with my routing, i'll put video through Zen and general web through VF until I can get the Vf ended.

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4: Newbie

@mbames wrote:

I was looking at Zen too, price capped for life..... and they can't be as useless as this bunch.


Officially worse than VF. The Register

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12: Established

@Mozambezi wrote:

@mbames wrote:

I was looking at Zen too, price capped for life..... and they can't be as useless as this bunch.


Officially worse than VF. The Register


I can't believe that anyone can be worse than than VF..... Circus school must be training members up at a massive rate!  I've emailed Zen support a question, and in less than an hour they have already replied with a semi-sensible answer (no splitting wifi, changing DNS was mentioned!)

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8: Helper

@Mozambezi wrote:

@mbames wrote:

I was looking at Zen too, price capped for life..... and they can't be as useless as this bunch.


Officially worse than VF. The Register


Can't find anything that bad on them, seem to come out quite highly rated.

https://www.ispreview.co.uk/index.php/2019/01/the-2019-best-uk-home-broadband-isp-choices-by-isprevi...

I don't use Voicemail, but the static ip and IPv6 support is welcome.... Billion dollar company that doesn't support IPv6... Stupid.

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4: Newbie

Looking at there mobile plans I see there is a package call red entertainment with video services Prime Video being one of them couldn't see Netflix now I can stream 4K on Amazon Prime on my home network but not Netflix could this be vodafone giving priority over Netflix to Amazon Prime on some sort of deal just saying

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4: Newbie

No. Well known fact is what Amazon is one of the largest Tier I internet providers. Much bigger than VF Cable & Wireless.

 

Netflix is a company what is renting Internet servers and streaming, possibly using Amazon services

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12: Established

more of an accident than anything else when data passes through Vodafone's network.....

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6: Helper

I don't think vodafone give more priority to any other services. Its as simple as their broadband service isn't fit for purpose. 

 

 

 

 

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4: Newbie

Jusr spoke to Tech2 at Glasgow. He said they getting sacked, no time scale yet.

 

Now tech support is going to be from Egypt. Why not Somalia or Zimbabwe or Iraq? (Would be cheaper. Hire slaves for nothing)

 

In case things go wrong you won't be able to take them to the UK Courts as Foreign companies do not care and will lie to you and stich you up as much as they can.

That is my experience with 3 UK when they broke my new £700 phone remotely. 

 

Advise is if VF broadband isn't up to level, just run. Deadlock letter and run

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Highlighted
12: Established

This is how VF implement traffic management....

 

11813536_10153196901145753_2663331554909490110_n.gif

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6: Helper

@Mozambezi wrote:

Jusr spoke to Tech2 at Glasgow. He said they getting sacked, no time scale yet.

 

Now tech support is going to be from Egypt. Why not Somalia or Zimbabwe or Iraq? (Would be cheaper. Hire slaves for nothing)

 

In case things go wrong you won't be able to take them to the UK Courts as Foreign companies do not care and will lie to you and stich you up as much as they can.

That is my experience with 3 UK when they broke my new £700 phone remotely. 

 

Advise is if VF broadband isn't up to level, just run. Deadlock letter and run


Inb4 Phil got sacked for trying to help ;(

I wish a few forums mods would get sacked though... Won't say any names  

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4: Newbie

If I were to cancel would I sign with up with new isp first then cancel vodafone this would be within the 30 day cooling off period do I email or phone and would line still be active till line was taken over.

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8: Helper

You should be able to phone for a code and tell them you're leaving, they should leave it live until the next provider takes it over.

Will take 10 days to migrate.

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8: Helper

The register is running a story on this tomorrow

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