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Internet speed

100% Proof of throttling twitch iptv etc.

gingertips
3: Seeker

just an update.  around 5 months since i switched to plusnet and NO throttling issues experienced.

This was after several calls to vodafone to resolve - being asked to things like removing the faceplate etc

Not once did they ever suggest an engineer visit or pass it to a more technical team to investigate.

sometimes to resolve the issue, your easiest option is to just move to another ISP.

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BigBEn
4: Newbie

fwiw, you'll see me waaay back at the start of the thread, I have myself and partner working from home all day plus me streaming twitch at 1080/60 while I work, been rock solid for nearly a couple of years now. This isn't the same issue that was back then.

You'll see that I'm not a shill if you look back far enough, I did have major buffering and I think this was my last post https://forum.vodafone.co.uk/t5/Internet-speed/100-Proof-of-throttling-twitch-iptv-etc/m-p/2627324/h... 

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Evie
Moderator

Hey @Cynric and @gipjon - We can certainly look into why you aren't getting the speeds you should be and any drops in connections you are getting.

We'd need to access your accounts in order to runs tests, so please drop us a message on social media with a link to this forum thread to save you repeating yourself, and your landline/account number please 😊

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Cynric
9: Established

@Evie wrote:

Hey @Cynric and @gipjon - We can certainly look into why you aren't getting the speeds you should be and any drops in connections you are getting.

We'd need to access your accounts in order to runs tests, so please drop us a message on social media with a link to this forum thread to save you repeating yourself, and your landline/account number please 😊


.@Evie I have already spoken to the director's office team. I have been promised that I can leave VF at any time I choose without a penalty fee because my experience was so poor.

 

As for social media? No! No! No! The questions they ask are too intrusive. I went to the Information Commisioners Office (https://ico.org.uk/) and they advised me not to answer them.

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Mozambezi
4: Newbie

Yep. Network Congestion is noticeable even on Gigabit 200 mbps . It starts sometimes in evenings. I noticed somewhere in December.

 

I wonder, last two times network was slowing down on Decembers.

One December it was a blame on a Cable in Exchange

Next December it was a blame on a Line Card

December after was a Hot Fix of router software.

 

And now this December.....  It is certainly not as bad as it was before. But something to think off...

 

I guess VoodooBone is reducing or reshaping traffic on Decembers. End of Financial Year. You know what I mean....  

 

Someone on Virgin just left theirs 200 mbps because got upset by paying twice of me and getting twice less throughput.

Truth is in comparison. I keep using VPN

 

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