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04-01-2019 01:28 AM - edited 04-01-2019 01:44 AM
Here's the proof of throttling - Once I vpn out of the vodafone throttling wall twitch is working perfect at full video source.
PROOF of throttling - https://www.youtube.com/watch?v=MWqlPPGcv6Q
It looks like throttling is around between 3.8 - 4 - once I hit up onto the vpn you will notice i'm up at around 10 and playback is perfect
There's too many other customers on here reporting the exact same issue for it to be a problem our side - I've tested multiple routers etc to rule that out - I created this new thread because now we can see it really is a vodafone problem.
this is my speed
Can you give an estimation when this will be changed back?
13-03-2019 01:14 PM
I did raise a fault via the complaints mechanism (I was never given a magical "FLT" reference though) and I was called back by a few different levels of Tech support who had me do the usual rubbish of connecting my router to a test socket etc (even though it was just Netflix primarily that was affected). Then Christmas came along and honestly I couldn't be bothered to go through the painful tech support process again who didn't seem to understand the problem correctly...then I saw this thread (and the "Vodafone throttling Netflix" one in the "Other broadband queries" area) so decided to sit tight and wait for the fabled fix...
Still waiting obviously...
13-03-2019 01:44 PM
No change here. I was getting under 10Mbps until 22 Feb, then full speed until just over a week ago (not sure of the precise date) when it reverted to under 10Mbps. None of the fixes so far have made any difference. Prestatyn, North Wales.
13-03-2019 04:26 PM
Well for me, single threaded performance appears to have taken a further dip! I'm now consistently seeing between 4 - 12Mbps, rising to 20 - 26Mbps at certain points in the day.
13-03-2019 05:20 PM
@rodhull wrote:I did raise a fault via the complaints mechanism (I was never given a magical "FLT" reference though) and I was called back by a few different levels of Tech support who had me do the usual rubbish of connecting my router to a test socket etc (even though it was just Netflix primarily that was affected). Then Christmas came along and honestly I couldn't be bothered to go through the painful tech support process again who didn't seem to understand the problem correctly...then I saw this thread (and the "Vodafone throttling Netflix" one in the "Other broadband queries" area) so decided to sit tight and wait for the fabled fix...
Still waiting obviously...
No FLT reference - no technical fix. Customer reference starting with CZK usually being closed without any action.
To get FLT as you said you will need sort of magic. I was recording my conversations in case I wanted to leave penalty free.
However for me VF was fixed and I feel blessed with their working broadband for half price of nearest competitor.
Some people giving up before getting FLT
13-03-2019 05:47 PM
@Mozambezi you couldnt be more wrong.
I haven't contacted Vodafone or spoken to Tech2 or anything of the sort and my issue is fixed.
They're going around every node thats borked and fixing it., however slow it may be.
13-03-2019 05:59 PM
@Kings wrote:@Mozambezi you couldnt be more wrong.
I haven't contacted Vodafone or spoken to Tech2 or anything of the sort and my issue is fixed.
They're going around every node thats borked and fixing it., however slow it may be.
Magic fix. Lol. If you would read from the top you would find out what one of guys here shifted press and Ofcom to deliver single thread fix . And here are other issues what you might not aware off. Your advice on wait and see will cost many here real money. Could you please make yourself favour please ? Think first before posting
13-03-2019 06:28 PM
today i can say this has to be the worse my internet has ever been
well i had the fix on sunday night
monday my net was full speed best it has ever been
tuesday great apart from 5 til 7pm
today i can say this has to be the worse my internet has ever been
amazon prime keeps stopping and saying your internet is to slow in the mid afternoon
web pages keep taking about 10 seconds to load
tried to download some files from my solicitors cant get above 75 kb/s dial up was quicky
fast.com keep saying unable to run speed test
speed test,net keep saying error
and when you do get a speed test to run it some times says 31mb and other times its like 0mb or 2mb
13-03-2019 07:04 PM
@Mozambezi wrote:
@Kings wrote:@Mozambezi you couldnt be more wrong.
I haven't contacted Vodafone or spoken to Tech2 or anything of the sort and my issue is fixed.
They're going around every node thats borked and fixing it., however slow it may be.
Magic fix. Lol. If you would read from the top you would find out what one of guys here shifted press and Ofcom to deliver single thread fix . And here are other issues what you might not aware off. Your advice on wait and see will cost many here real money. Could you please make yourself favour please ? Think first before posting
Stop drinking.
13-03-2019 07:16 PM
@gipjon wow! Has it been like that all day?
13-03-2019 07:27 PM
My connection speed is still running well tonight.
Hit 870mpbs at fast.com in one test.
Speedtest.net - Vodafone Bracknell 895mpbs / 510mbps