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Solution

100% Proof of throttling twitch iptv etc.

mrmarkyuk
10: Established
10: Established

Here's the proof of throttling - Once I vpn out of the vodafone throttling wall twitch is working perfect at full video source.

PROOF of  throttling  - https://www.youtube.com/watch?v=MWqlPPGcv6Q 

 

It looks like throttling is around between 3.8 - 4 - once I hit up onto the vpn you will notice i'm up at around 10 and playback is perfect

There's too many other customers on here reporting the exact same issue for it to be a problem our side - I've tested multiple routers etc to rule that out - I created this new thread because now we can see it really is a vodafone problem.

 

this is my speed 
7929135659.png

 

Can you give an estimation when this will be changed back?

 

804 REPLIES 804

Issue was solved for me last night. Interent dropped twice around midnight. Now I'm getting max line speed on fast.com (70 Mbps), similar on thinkbroadband single connection, no twitch buffering on 1080p. Hopefully it will last as I really want to try Gigafast! :Smiling:

Milton Keynes area.

Think thats a bit harsh. As others have said in this post, its likely to only be a handful of engineers who are able to work on this type of specialist network equipment. For all we know, there could only be one person who can do it and they need to space out doing these changes overnight, shift work etc.

Also, planning multiple changes in a 24 hour period could be catastrophic to the network and could end up doing more harm than good by causing everyone to go down and not just a select few spread out over separate days. Make the changes and see if it works before then doing the same to the other areas that have the issue.  Apply the 'fix' to everyone at the same time and suddenly you have more customers having even more problems than when they started, especially if the fix doesnt work as planned!

I do agree though that a company of this size should probably have more contingency planning in place for such situations.

By the sounds of it this is just one issue they have. Capacity has long been mentioned on here as what is told by customer service most of the time. These capacity related issues that vodafone seem to be having with more and more new customers joining and they really should be better at working faster or ensuring they plan ahead of time to  know that capacity issues are fixed before they affect the customers

I never thought I'd see the day, but it's fixed for me - at least to fast.com/Netflix which has been the only thing consistently performing very poorly (~3Mbps down) since mid-November last year.

 

As of the small hours of last night (when my connection appeared to have restarted automatically at least once), I am seeing speeds from fast.com and from within the network test in the Netflix Android app of ~35Mbps which is fair considering my line is synching at 39Mbps today...

 

Let's see how long it holds for!

So after reading some comments I decided to check again, this time on Ethernet. 

I too had two drop outs last night arround midnight. 

Speeds are the same as in the morning, but something has changed. My IPTV on ethernet works ok on HD, Twitch is not buffering at 1080p and 900p, so far so good. Hooe it will stay like that during peak hours and weekend. Time will tell.

 

Mark

Don't mean to be harsh just wondered why it took up to 3 months for network engineers to see the problem surely the network should be monitored 24/7 and when there is a problem on the network the engineers should go and fix, network engineers should be on call for situations like this.

Ok fingers crossed for a Sunday night fix and everyone's problems sorted by end of next week


@gipjon wrote:

kiszczu there are two more server nodes fix yet to come next one is planned for sunday

---------------------------------------------------------------------------------------------------------------

MarkFromPompey am i right in thinking you have had the fix now and the test speed results are what you are nowgetting ,
 

 


@gipjon w- No, I've had no fix here. Nothing has changed as far as I am aware my end.

I am mostly a Linux user. I have many Linux installations and some only do updates at 200KB/s from UK servers

on my vodafone home broadband through ethernet. If I tether to my phone on a 4G giffgaff connection they update at between 15 and 20 times that speed.

many thanks mark i have a really odd update later say around 9pm when i have finnish testing later and i have a bit more time to write the update 

 

Speedtest.net – Firefox Browser – Ubuntu-Mate 18.04 LTS – Lan Socket 1 
     
ServerSingle Thread Ethernet Voda FTTC Mbit/sMulti Thread Ethernet Voda FTTC Mbit/sDistance MilesSingle Thread Tethered with 2.4 GHz WiFi to Xperia Z GiffGaff 4G Mbit/s
     
Vodafone London520~7022
     
Vodafone Bracknell634~5222
     
Cambridge Meridian Academies Trust – Peterborough727~12824
     
Interoute VDC – Slough633~5423
     
BT – Preston3471~214 
     
Cloud Space UK – Canterbury6271~120 
     
Wight Fibre – Cowes, Isle of Wight431~626
     
Server House LTD – Fareham4271~5 
     
IOMART – Gosport5971~1.866666667 
     
Windows File sharing on two local machines through Lan Sockets 1 and 2 on Vodafone supplied router1 GigaBit per Second Local Network Through Voda supplied router 

thats clear you not had the fix yet 

lets hope you get it on sunday or the 19th i think it was 

 

Yes indeed, I hope so for everyone on here.