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04-01-2019 01:28 AM - edited 04-01-2019 01:44 AM
Here's the proof of throttling - Once I vpn out of the vodafone throttling wall twitch is working perfect at full video source.
PROOF of throttling - https://www.youtube.com/watch?v=MWqlPPGcv6Q
It looks like throttling is around between 3.8 - 4 - once I hit up onto the vpn you will notice i'm up at around 10 and playback is perfect
There's too many other customers on here reporting the exact same issue for it to be a problem our side - I've tested multiple routers etc to rule that out - I created this new thread because now we can see it really is a vodafone problem.
this is my speed
Can you give an estimation when this will be changed back?
15-03-2019 10:11 AM
Issue was solved for me last night. Interent dropped twice around midnight. Now I'm getting max line speed on fast.com (70 Mbps), similar on thinkbroadband single connection, no twitch buffering on 1080p. Hopefully it will last as I really want to try Gigafast!
Milton Keynes area.
15-03-2019 10:21 AM
Think thats a bit harsh. As others have said in this post, its likely to only be a handful of engineers who are able to work on this type of specialist network equipment. For all we know, there could only be one person who can do it and they need to space out doing these changes overnight, shift work etc.
Also, planning multiple changes in a 24 hour period could be catastrophic to the network and could end up doing more harm than good by causing everyone to go down and not just a select few spread out over separate days. Make the changes and see if it works before then doing the same to the other areas that have the issue. Apply the 'fix' to everyone at the same time and suddenly you have more customers having even more problems than when they started, especially if the fix doesnt work as planned!
I do agree though that a company of this size should probably have more contingency planning in place for such situations.
By the sounds of it this is just one issue they have. Capacity has long been mentioned on here as what is told by customer service most of the time. These capacity related issues that vodafone seem to be having with more and more new customers joining and they really should be better at working faster or ensuring they plan ahead of time to know that capacity issues are fixed before they affect the customers
15-03-2019 11:38 AM
I never thought I'd see the day, but it's fixed for me - at least to fast.com/Netflix which has been the only thing consistently performing very poorly (~3Mbps down) since mid-November last year.
As of the small hours of last night (when my connection appeared to have restarted automatically at least once), I am seeing speeds from fast.com and from within the network test in the Netflix Android app of ~35Mbps which is fair considering my line is synching at 39Mbps today...
Let's see how long it holds for!
15-03-2019 12:06 PM
So after reading some comments I decided to check again, this time on Ethernet.
I too had two drop outs last night arround midnight.
Speeds are the same as in the morning, but something has changed. My IPTV on ethernet works ok on HD, Twitch is not buffering at 1080p and 900p, so far so good. Hooe it will stay like that during peak hours and weekend. Time will tell.
Mark
15-03-2019 01:10 PM
Don't mean to be harsh just wondered why it took up to 3 months for network engineers to see the problem surely the network should be monitored 24/7 and when there is a problem on the network the engineers should go and fix, network engineers should be on call for situations like this.
Ok fingers crossed for a Sunday night fix and everyone's problems sorted by end of next week
15-03-2019 03:08 PM
@gipjon wrote:kiszczu there are two more server nodes fix yet to come next one is planned for sunday
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MarkFromPompey am i right in thinking you have had the fix now and the test speed results are what you are nowgetting ,
@gipjon w- No, I've had no fix here. Nothing has changed as far as I am aware my end.
I am mostly a Linux user. I have many Linux installations and some only do updates at 200KB/s from UK servers
on my vodafone home broadband through ethernet. If I tether to my phone on a 4G giffgaff connection they update at between 15 and 20 times that speed.
15-03-2019 03:15 PM
many thanks mark i have a really odd update later say around 9pm when i have finnish testing later and i have a bit more time to write the update
15-03-2019 07:37 PM
Speedtest.net – Firefox Browser – Ubuntu-Mate 18.04 LTS – Lan Socket 1 | ||||
Server | Single Thread Ethernet Voda FTTC Mbit/s | Multi Thread Ethernet Voda FTTC Mbit/s | Distance Miles | Single Thread Tethered with 2.4 GHz WiFi to Xperia Z GiffGaff 4G Mbit/s |
Vodafone London | 5 | 20 | ~70 | 22 |
Vodafone Bracknell | 6 | 34 | ~52 | 22 |
Cambridge Meridian Academies Trust – Peterborough | 7 | 27 | ~128 | 24 |
Interoute VDC – Slough | 6 | 33 | ~54 | 23 |
BT – Preston | 34 | 71 | ~214 | |
Cloud Space UK – Canterbury | 62 | 71 | ~120 | |
Wight Fibre – Cowes, Isle of Wight | 4 | 31 | ~6 | 26 |
Server House LTD – Fareham | 42 | 71 | ~5 | |
IOMART – Gosport | 59 | 71 | ~1.866666667 | |
Windows File sharing on two local machines through Lan Sockets 1 and 2 on Vodafone supplied router | 1 GigaBit per Second | Local Network Through Voda supplied router |
15-03-2019 08:48 PM
thats clear you not had the fix yet
lets hope you get it on sunday or the 19th i think it was
15-03-2019 09:32 PM
Yes indeed, I hope so for everyone on here.