main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Internet speed

Download speed bad since changing to vodafone

Highlighted
2: Seeker

OK. 

Day 1 (In a big brother geordie voice)

AM speed at 32mb-  after 5pm less than 3mb

Tried everything- wired-etc- re starting router...blah blah, can't speak to anyone of course...

 

I genuinly believed a company like vodafone wouldn't lie to gain market market share? very strange. Anyhow, needless say I'll be cancelling my contract on day 2. Well done vodafone.. shocking LOL

 

 

View more options
3 REPLIES 3
Moderator

@tismemart Hi there, I understand slower speeds must be disappointing. We always advised that in the first 10 days there may be some interference and inconsistent speeds, as during this time, everything is still settling. 
If you're still experiencing these issues after the 10 days have passed, please pop a message over to us on our Social Channels. We'll then be able to run some tests and see exactly what is happening. 
Please contact us via Facebook Direct Message at Vodafone UK, or via Twitter Direct Message using the handle @VodafoneUK

View more options
2: Seeker

Thanks for the reply Coleen.

I'll await 10 days. I'll return the product after if the speed is unsatisfactory and not as advertised.

 

 

 

View more options
4: Newbie

@tismemart

How did you get on?

View more options