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09-03-2022 11:02 AM - edited 09-03-2022 03:46 PM
For some reason my latency has gone up 10ms from 5-6 to 16-17ms. Can't understand why traceroutes are all look the same as before nobody is downloading on my network i'm hardwired in not using wifi. When getting FTTP i expected low latency as cityfiber seem to advertise on their website. Ive had much lower latency using non FTTP isps this is not what i expected at all. 16-17ms may not sound like much but why would it suddenly jump up from 5-6?. Can't wait to leave vodafone counting down the days to my contract ending!!. Ive done all the usual protocols reboot the router reboot the ONT just the same. I get between 9ms and 100+ ms to my local gateway it's rather high for the second hop.
1 <1 ms <1 ms <1 ms RT-AX86S-9360 [192.168.1.1]
2 84 ms 75 ms 69 ms 90.247.192.1
3 15 ms 15 ms 15 ms 63.130.105.110
4 15 ms 16 ms 15 ms 90.255.251.119
5 17 ms 15 ms 16 ms 151.101.0.81
Internet speed is also taken a hit the download is only 100-200mbps
https://www.speedtest.net/my-result/d/1b539050-5be6-4e4a-8524-31ce1cf72abd
https://www.speedtest.net/my-result/d/3ada5ee4-7414-4f8c-a9dc-01df915c1c26
Have spoken to support they are about as helpful as a rotten cabbage.
26-03-2022 12:54 PM
Nope it's an IP address that Vodafone acquired when it bought out Cable & Wireless worldwide. The acquisition not only landed VF with customers and physical infrastructure but also with a pool of C&W IP addresses.
*Again there is nothing in an IP address that locates it geographically, the information in the geo-location databases is sometimes incorrect, but it doesnt affect internet routing and the servers that perform that job!
24-05-2022 08:28 PM
Windlown, how has your connecton been since this post? Do you still have low latency? I am currently waiting for a static IP to be assigned as I have the same latency issues.
25-05-2022 08:08 AM - edited 25-05-2022 08:13 AM
Since I acquired a static IP address my connection has been excellent. Latency is generally <8ms, with the downstream very rarely less than 900Mb. Upstream is invariably >930Mb. I have no idea if static IP addresses also come with a better connection, but the performance of my connection was very variable when my IP was dynamic. Latency was sometimes as high as a typical Virgin Media connection.
25-05-2022 10:31 AM
@Anonymousthanks for the update. Unfortunately for me it has not resolved the latency. Speed is fine, but the routing is wrong. I am based in Milton Keynes but am sure that I am being routed via Scotland. Before Static IP speedtest would always give me an Edinburgh server with ping times of 12ms , now it is a London server, but ping times are now double at 24ms.
When tracerouting hop one and two seem to be the issue.
Before Static IP
Tracing route to bbc.co.uk [151.101.192.81]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 12 ms 13 ms 12 ms 90.247.128.1
3 19 ms 20 ms 20 ms 63.130.104.202
4 25 ms 25 ms 25 ms 90.255.251.117
5 20 ms 19 ms 19 ms 151.101.192.81
After static ip assignment
Tracing route to bbc.co.uk [151.101.0.81]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.1.1
2 15 ms 14 ms 14 ms 90.247.128.1
3 21 ms 21 ms 21 ms 63.130.104.202
4 25 ms 25 ms 25 ms 90.255.251.117
5 21 ms 24 ms 24 ms 151.101.0.81
Before
Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 12 ms 12 ms 13 ms 90.247.128.1
3 20 ms 21 ms 20 ms 63.130.104.202
4 20 ms 22 ms 20 ms 90.255.251.37
5 20 ms 20 ms 20 ms 162.158.32.9
6 19 ms 20 ms 20 ms one.one.one.one [1.1.1.1]
After
1 1 ms 1 ms 1 ms 192.168.1.1
2 14 ms 14 ms 14 ms 90.247.128.1
3 21 ms 21 ms 21 ms 63.130.104.202
4 22 ms 21 ms 22 ms 90.255.251.37
5 22 ms 22 ms 21 ms 162.158.32.9
6 21 ms 21 ms 21 ms one.one.one.one [1.1.1.1]
25-05-2022 10:44 AM
That isn't very good is it ?!
All I can suggest is that you ask for your static IP to be optimally routed. Yours clearly isn't.
I asked for that specifically. I believe that I benefited from having serious grounds for complaint over the way I was treated when my installation was delayed. I also directed complaints through my local councillor who had been instrumental in making Coventry a Gigacity. He has the ear of Vodafone/CityFibre locally.
Here's my comparable stats sampled just now. The only similarity seems to be that the BBC itself represents a bit of a bottleneck.
Tracing route to bbc.co.uk [151.101.128.81]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms BACKUPSERVER [192.168.1.1]
2 3 ms 2 ms 3 ms 84.65.192.1
3 6 ms 5 ms 6 ms 63.130.105.110
4 9 ms 10 ms 10 ms 90.255.251.117
5 5 ms 19 ms 6 ms 151.101.128.81
Trace complete.
Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:
1 <1 ms <1 ms 1 ms BACKUPSERVER [192.168.1.1]
2 7 ms 3 ms 2 ms 84.65.192.1
3 7 ms 6 ms 6 ms 63.130.105.110
4 7 ms 7 ms 7 ms 90.255.251.37
5 8 ms 6 ms 7 ms 162.158.32.11
6 6 ms 6 ms 5 ms one.one.one.one [1.1.1.1]
Trace complete.
25-05-2022 10:52 AM
Thanks for the traces. Its evidence that I can show them. These problems started back in February when there was a lot of congestion at peak times, speeds dropping to 1mb! They fixed that, then a month later the congestion returned. This time they "fixed" the congestion by i am sure changing the routing. I have a ping graph that shows 5ms connection, followed by congestion and then the fix, but much higher ping.
25-05-2022 11:03 AM
There certainly shouldn't be such a difference between one customer and another on the same product. With the pings you are getting, gaming would be dismal. What jitter do you get? Mine is usually <1.
25-05-2022 08:52 PM
Jitter at idle is 1.
18-03-2022 02:07 PM
Thanks. I went onto Live Chat to request a static IP and also to ask why my £30 compensation for a delayed activation hadn't been actioned.
The conversation became hilarious. I explained how my connection performance seems to change when my IP address changes. The Chat operative suggested a static IP. I explained that I wanted an IP that was routed so that I got consistently low latency and consistent bandwidth. The operative assured me that I would get 'no latency'! He/She could 'assure' me of that. Somehow they have conjured up a connection where light travels from A to B in an instant.
Anyway. My request will have been actioned in 24 hours. I shall see.
18-03-2022 04:02 PM
Keep us updated, It's highly unlikely that having a static IP will change anything when it comes to latency. It will just be similar to when you restart your router and get a new ip but instead of it changing every time it's just fixed to your account. I don't think live chat have the ability to change routing.