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Internet speed

Poor line stats and speed

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2: Seeker

Screenshot_2020-10-07-01-41-43-742_com.chrome.beta.jpg

This isn't right at all, is it?!

Any ideas?

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2 REPLIES 2
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9: Established

Hi

Could you perhaps give the package you are on, and what router/modem it is?

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16: Advanced member

So by the look of it, the modem is a Huawei. probably the HG612V3b.  I guess I'd have to ask what the old stats used to be with the VF router.  The Huawei modems often have a slightly lower download speed, but higher upload speed than the VF router.  Also if you've previously had issues speed-wise, it is the cabinet that decides the speed and might not increase it until a couple of weeks have passed!

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