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25-03-2020 08:22 AM
25-04-2020 01:35 PM
amendment to above ...I dont want 2mb/s download.
25-04-2020 01:43 PM
It has been 10 days now since the connection to BT was established..
I don’t think my speed will improve anymore to be honest , but before I left the Vodafone connection was unusable after 6pm, pages would take ages to load.
I used my iPhone with a hotspot 4 g Connection in the end it was so bad.
I was informed there was a cable issue in my exchange and no date to upgrade the exchange,
Remarkably Vodafone will still take your custom on my estate despite the issues.
25-04-2020 01:55 PM
Have you done 'speediest.net' just to see what it actually is, and if its varies over the day/hours.
My paradox here is my neighbour gets 50mb/s to 70mb/s most of the time. And his cable goes to the same green box as mine. and the same exchange. Thereby contradicting Vodaphone line "Its not our fault guv"
25-04-2020 01:56 PM
speedtest.net
25-04-2020 02:02 PM
Pretty consistent during the day and evening , the most frustrating thing was Vodafone having me check my Wi-fi , check my router , check my connections when it was quite obvious it was an issue of over supply as the speed was fine during the day
25-04-2020 11:10 PM
Yes, that is exactly what they did with me, endless wifi channel changes. Even 'expert' changes to their router. The last chat guy said i should use an ethernet lead which would increase my download speed significantly. £7 out of my bank later and a black lead trailed around my house. DID NOTHING !!! I believe they knew/know exactly what was happening (same as yours). Good speed at odd hours (when others were not using the internet. But junk when it was busy. Unusable even !! 2 Months of worry and annoyance for me. My final straw was them telling me I couldn't leave without paying the full 18 months, even though they were the reason I needed to leave.
You know the rest. But Vodaphone need to get their act together as regards thing they promise but will not supply.
26-04-2020 06:57 AM
Raise a complaint with CEDR , after 8 weeks they will investigate , don’t hold much hope using them but I believe they will release you from contract rather Than have these complaints recorded.
their record of complaints is appalling around 500% worse than sky