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04-04-2021 08:58 PM
Hi guys,
I have recently moved over from Fibe 35 from Talk Talk and was getting a rock solid 40mbps down and 10mbps up.
I changed to Superfast 2 on the 29th March. My speeds have not been what I expected at all. I know I am still in the supposed 10 day Dslam training regime but up to press I have only had 1 resync at the exchange. The 2 other Cuts shown in my screen shot are by be trying 2 other BT HG612 modems just to make sure the Vodafone or Huawei modems were not at fault. Looking at the stats showed equally terrible attainable sync speeds. IMO either the Dslam has not had a full reset and put on an open profile or there may be some other fault. Also my pole drop wire was renewed when i was with Talk Talk and I know my wiring is A1 inside the house. I am around 500 metres from the street cabinet and expected around 55 down and 14 up.
Please check out my Vodafone Stats below.
DSL Status Information
Line Quality
Current Rate | 42512 kbps | 9431 kbps |
Maximum Rate | 43333 kbps | 9431 kbps |
Signal-to-Noise Ratio | 6.4 dB | 6.1 dB |
Attenuation | DS1 16.1 dB, DS2 41.6 dB, DS3 64.9 dB | US0 5.4 dB, US1 31.1 dB, US2 48.7 dB |
Power | 13.3 dBm | 6.7 dBm |
CRC Errors in last 28 minute(s) | 2109 | 46 |
K (number of bytes in DMT frame) | 0 | 0 |
R (number of bytes in RS code word) | 12 | 16 |
S (RS code word size in DMT frame) | 0.1767 | 0.8019 |
D (interleaver depth) | 8 | 1 |
Delay | 0 ms | 0 ms |
Super Frames | 0 | 200189 |
Super Frame Errors | 0 | 0 |
RS Words | 38903976 | 8604654 |
RS Correctable Errors | 446394 | 0 |
RS Uncorrectable Errors | 0 | 0 |
HEC Errors | 0 | 0 |
OCD Errors | 0 | 0 |
LCD Errors | 0 | 0 |
Total Cells | 141097583 | 0 |
Data Cells | 3830042 | 0 |
Bit Errors | 0 | 0 |
Total ES | 2049 | 43 |
Total SES | 20 | 0 |
Total UAS | 1677 | 1657 |
Where do I go from here because TBH I am not a happy bunny. Why is my upload syncing less now than when I was on a 40/10 with Talk Talk. Why can't there just be a change over with no hiccups. Surely it's not too much to ask. I was with Talk Talk for 18 years and had very little problems with them.
Many thanks for your time. Carl.
Solved! Go to best answer.
06-04-2021 06:00 PM
@Carlrg wrote:I have noticed at the bottom of the checker it says SOADSL restriction. Is this anything to do with my speeds?
I also have a spare brand new BT pre filtered nte5 box waiting in the wings if you think that might help.
I don't think a prefiltered socket will get better speeds than a filter direct into the test socket, but it will look neater.
I didn't know what a SOADSL restriction was, but it's a bit of a double negative.
It means your exchange won't get SOTAP, which is a copper alternative where fibre is not available.
So it really means fibre is available.
I don't think you are going to achieve much better speeds as you are in the range expected and Openreach won't want to spend money trying to get a bit more out of the line.
DLM may reduce the SNR a little and get you slightly higher but it wont be much.
What it would look like if you were back on TalkTalk I can't say, but I don't think it would look much different.
06-04-2021 05:06 PM - edited 06-04-2021 05:47 PM
Hi Jayach.
I have plugged into a filter at the test socket. My sync has slightly risen for both up and down. Stats below.
DSL Status This status page shows technical parameters of your data connection. DSL Status Information
Line Quality
Current Rate | 43005 kbps | 9513 kbps |
Maximum Rate | 43770 kbps | 9513 kbps |
Signal-to-Noise Ratio | 6.4 dB | 6.1 dB |
Attenuation | DS1 16.1 dB, DS2 41.5 dB, DS3 64.6 dB | US0 5.4 dB, US1 31.0 dB, US2 48.5 dB |
Power | 13.4 dBm | 6.9 dBm |
CRC Errors in last 1 minute(s) | 0 | 13 |
K (number of bytes in DMT frame) | 0 | 0 |
R (number of bytes in RS code word) | 12 | 16 |
S (RS code word size in DMT frame) | 0.1746 | 0.7950 |
D (interleaver depth) | 8 | 1 |
Delay | 0 ms | 0 ms |
Super Frames | 0 | 7897 |
Super Frame Errors | 0 | 0 |
RS Words | 1551360 | 347355 |
RS Correctable Errors | 17279 | 0 |
RS Uncorrectable Errors | 0 | 0 |
HEC Errors | 0 | 0 |
OCD Errors | 0 | 0 |
LCD Errors | 0 | 0 |
Total Cells | 5705834 | 0 |
Data Cells | 36584 | 0 |
Bit Errors | 0 | 0 |
Total ES | 10 | 13 |
Total SES | 10 | 0 |
Total UAS | 1211 | 1201 |
Also included as an attachment is a screenshot of my BT line checker.
I also have a spare brand new BT pre filtered NTE5 box waiting in the wings if you think that might help.
Many thanks again for your time and patience, Carl.
06-04-2021 06:00 PM
@Carlrg wrote:I have noticed at the bottom of the checker it says SOADSL restriction. Is this anything to do with my speeds?
I also have a spare brand new BT pre filtered nte5 box waiting in the wings if you think that might help.
I don't think a prefiltered socket will get better speeds than a filter direct into the test socket, but it will look neater.
I didn't know what a SOADSL restriction was, but it's a bit of a double negative.
It means your exchange won't get SOTAP, which is a copper alternative where fibre is not available.
So it really means fibre is available.
I don't think you are going to achieve much better speeds as you are in the range expected and Openreach won't want to spend money trying to get a bit more out of the line.
DLM may reduce the SNR a little and get you slightly higher but it wont be much.
What it would look like if you were back on TalkTalk I can't say, but I don't think it would look much different.
06-04-2021 06:10 PM
Many thanks for your time Jayach, i really appreciate it.
I think i will just bite the bullet and stay with Vodafone and hope Openreach do some upgrades in the near future.
Very best regards, Carl.
06-04-2021 05:11 PM - edited 06-04-2021 05:18 PM
Double post Sorry.