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Is anyone else experiencing terrible speeds both download and upload? I am paying for 70mps and currently recieving less than 1mbps on some tests. I contacted vodafone and there is nothing with my line as i am getting max speed to my router. Terrible technical service and not the 1st time iv had an issue in my short 6 months here. I want out!
Line is connected at 56Mbps, get speeds close to that first thing in the morning but by the evening lucky to get 4Mbps.
Tried wireless and wired connections, rebooted, soft reset the router.
Noticed that the router is getting a few FEC corrections on upload.
I'm having the same problem, connection is good first thing in the morning and gets slower as the days goes on.
All vodafone technical support have done is confirm there is nothing wrong with my line.
Exactly the same as me. Full speed this morning and less then 1mbps as we speak. I have the test results to prove it and they tell me my line is fine also...iv lodge a complaint
Same issue here..
For the past 6 months I have had no issues but the past 4/5 days have been awful. At peak times my speed will drop to less than 5mbps, if I check this in the morning I get around 70mbps which is correct.
I have seen a number of people raise the same issue on twitter. I believe Vodafone are either throttling our connections to help with the load or there is just too much congestion on the lines which causes the issues at peak times.
They need to resolve this ASAP or I will personally be leaving as the broadband is not even usable during peak times.
Screenshot attached to show my speeds throughout today and it’s been the same the past couple of days. Fine in the morning and then slowly gets worse as we reach peak times. Issue is the same over Ethernet, clearly an issue their side but when you speak to Vodafone they say there are no issues.
As if by magic my speed has gone backcto full. I already have a tp link router plugged in to my vodafone router as their wifi is so poor i had to buy a £50 extender. Absolutley embarrassing and iv put a complaint in to leave. Still waiting to hear back. Clear being throttled and i have the speed results to prove. Im paying £25 a month for this.
yes same for me..back to normal.. it did this yesterday though and by divertime was down to 40 then tea time down to 20 and from 7 onwards barely 1 down / 1 up
Speed test is fine for me this morning but I'm sure that will change when we reach peak times and the congestion/throttlings kicks in.
I noticed that Simon from the VodafoneUK twitter account acknowledged that there is an issue and their engineers are working on.
There is a lack of communication and a clear problem.
Hi, glad I'm not the only one. Speeds through the day seem fine. Tonight I'm getting 6mb download on speedtest out of my usual 50ish. I noticed this has been going on since Friday night. I don't have Sky, virgin or a tv aerial, so only use Netflix and Amazon Prime. Watching tv is a bit rubbish at the moment with these speeds and family surfing the net. No word form Vodafone on this yet?
I'm getting 1.6 mbps download and 1.8 up...
This is just terrible service and NOT acceptable anymore. Same for 9 days now.
Awaiting a call back from 5 days ago....
Last call I was told if we cant improve we will look at you being able to be realeased from contact early... joined Jan this year so will be pushing for that...
Vodafone need to sort this ASAP
I'm in aberdeen but according to the lady on the phone just because other people are having the same issue doesn't mean it's the same issue...lol