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Internet speed

Vodafone under-sync speed discount being withdrawn?

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16: Advanced member

See: 

https://www.ispreview.co.uk/index.php/2020/07/vodafone-uks-speed-guarantee-vanishes-from-home-broadb...

 

If true, isn't this such a major change to the terms and conditions that it would be a get out of jail free from those with download speed issues?

 

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1 REPLY 1
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17: Community Champion

I see Vodafone have replied @KeithAlger  in the link you added.

 

"UPDATE 1:36pm

 

A spokesperson for Vodafone has informed ISPreview.co.uk that “we aren’t removing the guarantee – it’s absolutely still part of the proposition“, even though they don’t seem to be publishing that fact to new customers right now. Apparently the provider is instead working to simplify their marketing, but in practice we aren’t yet sure exactly what the result of that will be. "

 

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