main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement


Landline crackling.

3: Seeker

Hi, I’ve got a problem with my landline crackling, it’s the second time now, first time an engineer came and fixed it but this time apparently it’s the faceplate on the socket that’s faulty, when I asked Vodafone if they were going to send me a new one they said no as they have no manafacturer that makes them and I would need to source, buy and fit one myself, surely that’s not right, I’m still in contract with them as only had it for about 9 months? Any advice would be appreciated.

View more options
17: Community Champion

I would suggest to check the Vodafone T&C's  which should clarify what Vodafone are responsible for in regards to equipment.


The Vodafone Social Media Teams can also clarify @Robby1289 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.


Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View more options