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When I renewed my contract in April, I asked for my off-peak calls to be removed from my new contract as I had no need for it. This was agreed and, in my subsequent text message confirming my new contract it was shown as being removed.
My problem is that I am still paying for the off-peak calls, at £4 a month, when I specifically asked for it to be removed.
Is there any way this can be removed from my contract and my bills reduced accordingly?