Back to Help and Support
Landline
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

8 weeks after moving still get number not recognised

I have tried via Complaints, Chat, Phone Calls and despite having internet working and ability to dial out. After moving from NowTV to Vodafone, our home phone number still gives the message the number you have dialled is not recognised. I have vario...

NO Line displayed on DECT Phone with Full Fibre 500

Hi Guys, I have recently moved from Virgin and now use the Full Fibre 500 service with VF. I have plugged my old DECT handset into the VF router but it shows as no line?? Is there a reason for this? The router shows the 'phone' light on so i'm stumpe...

THG3000G on FTTC - Upgrading Requires Digital Voice

Hi All,My son's FTTC package with Vodafone has been out of contract for some time and while upgrading to FTTP isn't an option as he lives in a flat, it seems by looking at his account that he can "upgrade" to virtually the same FTTC speed he has now ...

Calls cut off after 29 minutes

After  having had full fibre BB digital voice installed in September, I am STILL going round and round in circles with Vodafone regarding my landline cutting off at 29 minutes and 40 seconds - but this is only on one number that I call. Have tested c...

Lowey72 by • 2: Seeker
  • 1411 Views
  • 2 replies
  • 0 thanks

VOIP adapter for Vodafone router - does one exist?

We have recently and reluctantly moved over to Digital Voice with Vodafone, having been with Vodafone for a number of years.First problem was having to plug the telephone directly into the router. Vodafone initially said this was fine they would supp...

Glorie by • 3: Seeker
  • 2683 Views
  • 5 replies
  • 0 thanks

Resolved! Our phone number has changed after getting a new router

We had our b/band upgraded last week, it ended up with us needing a new router so we got the new Power hub sent. All seemed well until my wife phoned home and couldn't get through. I used the landline to call my mobile and was shocked to see a comple...

B

Incorrect group ignore 

Blh by • 3: Seeker
  • 574 Views
  • 0 replies
  • 0 thanks

Digital Voice not receiving calls

Hello I had full fibre installed 4 days ago by Openreach, the broadband is working well and when I connected my phone for Digital Voice I got the dial tone and it seems I can make calls from it but not receive them. I read the instructions  in the bo...

Liz200 by • 3: Seeker
  • 1419 Views
  • 5 replies
  • 0 thanks

Cannot log into Vodafone account - Security Code problem

Hi,I'm trying to log into my Vodafone account.Username and password is fine, and then the portal asks me to receive a security code, so I select the Vodafone landline number - I have broadband and a landline supplied by Vodafone.I get a call from BT ...

Top Thanked this week
View all