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Landline port incomplete

I transferred from TalkTalk to Vodafone on 20 February. Everything appeared to have gone perfectly. However, I discovered people on TalkTalk/Post Office and our son on Three could never reach us. I have taken this up several times and wondered if any...

ColinD by • 4: Newbie
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landline still not working

My landline service was recently(over a week ago) suspended as I had ran up a massive £55 in calls. Despite numerous online chat with vodafone customer service agents it's still not working. In spite of every one of the agents assuring me that they h...

Phone to router

Ok. Seems this is an issue. I have had no landline and just replaced my phone. The gigafast was set up and the hub has 2 phone connections. I kept my number and connected the new phone with the filter and a bt to rj11? Nothing. Binatone idect phone.T...

PHONE LINE WITH GIGAFAST BROADBAND NOT WORKING

Hi, I had gigafast fibre broadband fitted a few days ago but the home phone is not working.it seems to be a common issue but I haven't found a reply yet that helps.I spent an hour online with customer service but still no joy, the conclusion was she ...

coop12345 by • 2: Seeker
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  • 16 replies
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Vodafone Landline Port Rejected

My Mum moved to Vodafone broadband on 1st April. We have been trying since then to port her landline number. Her previous provider gave the number to Openreach as they didn’t have an inter-connect agreement with Vodafone. My Mum was told from the sta...

Trouble porting Landline from Virgin Media

Hi I had  Vodafone Broadband and phone line installed today and tonight I made a few calls but family were unable to make incoming calls. (mainly kept landline for elderly parents) and requested to keep existing phone number.  Phoned virgin media and...

Forced Change of Landline Number

I recently placed an order for Vodafone broadband and specifically requested to keep our existing landline number. Today we received a call from Vodafone saying that it is in the process of being changed despite this request.  We have had the landlin...

KLee85 by • 2: Seeker
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  • 3 replies
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Port landline with Gigafast upgrade

I wish to upgrade from Superfast 2 to Gigafast. In my area they both use the Openreach infrastructure . I have received conflicting advice on whether I can retain my existing  landline number. Some staff say “yes no problem”others say “definitely not...

tpc100 by • 2: Seeker
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  • 4 replies
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Landline and broadband down - but how to report the fault?

This morning our broadband and landline are disconnected - so is that of our neighbour. This leaves us dead in the water as there is also no Vodafone signal. I've gone out to get a signal. Calling 191 gets a message telling me that there are no fault...

Urgent help I understand.

Hihttps://forums.moneysavingexpert.com/discussion/6273872/vodafone-complaint#latest So an 83 year old needs to use the chat lines for potentially Life Saving Help? 

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