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Digital Voice - Handset Dead

Hi.I have transferred from Sky to VF inc digital voice line.I have FTTP working with the supplied powerhub. The phone LED on the back of the hub is green and will flash when I call the number.However there is no dial tone or ability to receive or mak...

OMS2000M by • 3: Seeker
  • 1946 Views
  • 7 replies
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Resolved! Using vodafone router just for VOIP

Hi, so I'm on FTTC, going to get connected tomorrow to Vodafone. Used them before but this time they are VOIP and need to use an adapter.I prefer using my own router for numerous reasons.Is it possible to connect to the broadband via my ASUS router, ...

Number port gone wrong

Hi folks,On Monday I switched my broadband and phone line from Vodafone to TalkTalk. Everything seemed to work OK for a day (although I never checked my landline), then TalkTalk cancelled my service. According to their support, Vodafone didn't releas...

New FTTP Connection, Grandstream HT801 for Digital Voice Query

Just got my mum upgraded from FTTC to FTTP connection, and with that change comes Digital Voice.We're using our own third party router, UniFi Express which is working great as for Internet Connectivity. I had done my homework here prior to sorting ou...

VOIP. Callers don't get busy tone

Slowly resolving the endless unexpected issues around switching to VOIP eg hardwired internal extensions don't work - now have 3 DECT phones so that's sorted. But why don't they tell you when/befoe you sign up?Current issue: I'm on a call using a pho...

canalmike by • 3: Seeker
  • 11328 Views
  • 11 replies
  • 0 thanks

VOIP Call Waiting

A family member has recently had Vodafone broadband and VOIP landline installed and on the landline service there seems to be a  ‘Call Waiting’  service activated.  People calling her, do not get an engaged tone it just rings out, as per call waiting...

JamesRD by • 2: Seeker
  • 1445 Views
  • 2 replies
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VOIP connection DNS issues

So there are number of threads on here about getting VOIP working and i've read through some of them but has anyone done a summary of the settings that work so the rest of us don't need to dig through 100s of pages of back and forth conversation tryi...

wkuk by • 3: Seeker
  • 2576 Views
  • 13 replies
  • 0 thanks

Digital voice reliability

I just had an incident where I was unable to dial out on the landline but I could still receive calls.  The only way to restore service was to reboot the router.  After chatting with customer support they said they had accessed the router and not to ...

jellison by • 2: Seeker
  • 642 Views
  • 0 replies
  • 0 thanks

Landline not accepting incoming calls

About a few months ago or so we switched my elderly nan from Virgin Media to Vodafone FTTP. With this the old phone lines were deactivated and the landline was switched to VOIP where the phones get plugged into the router. The issue with this is we h...

lukxee by • 3: Seeker
  • 2164 Views
  • 7 replies
  • 0 thanks
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