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No incoming calls from the 3 network

Wonder if anyone else has had this problem and how to resolve it. Just transferred my landline and broadband to Vodafone from TalkTalk. Haven't been able to receive calls from my brother and niece who are both with the 3 network. Able to receive call...

Stevie69 by 2: Seeker
  • 3640 Views
  • 6 replies
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Resolved! Scam call to landline claiming to be BT

Hi, I just received two calls on my landline (fishy enough as I haven't given my number out to many people!)The first time I picked up and noone on the other end spoke so I put the phone down. It immediately rang again so I picked up and a lady spoke...

Gigafast landline no dial tone

Had a Gigafast a few months and phone was working find outgoing and incoming.Suddenly there is no dial tone so can not make outgoing calls. Incoming calls work but line is degraded (caller sounds distant though they can hear us OK).Is this likely to ...

picnoir by 2: Seeker
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  • 2 replies
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Careline Emergency phone

I am thinking about switching to Vodafone Broadband and telephone but am getting some conflicting advice. I currently have BT Broadband and Landline and have an Emergency Phone connected to the landline. Because the  eremergency phone has battery bac...

Connection cancelled with no written warning/reason

Internet went down last night, and still now (red flashing broadband light, DSL/Fibre box showing all healthy, so just on Vodafone's end). Called to confirm and get fixed. They said, even though we've been with you for months now, our address is list...

Dkil64 by 3: Seeker
  • 3615 Views
  • 7 replies
  • 3 thanks

Second line installation

I was wondering if their is any fees other than the £60 as was thinking of having a second line in my office for another router and another plan for the router? Thanks for any replies.

Adam1926 by 2: Seeker
  • 1608 Views
  • 1 replies
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Cannot set up number to be ex-directory

Having joined Vodafone Broadband a couple of months ago and asking to be made ex-directory (both at the time of ordering and also checking that this was done when I called to add voicemail shortly after joining), my number still appears in the BT pho...

outgoing local calls need area code?

Got gigafast fibre with phone via router.  When I phone a local number I didn't used to have to use the area code, just like with traditional calling.  Now when I only dial a local number it doesn't connect, but does when the local number is prefixed...

aldo2 by 1: Seeker
  • 1710 Views
  • 1 replies
  • 0 thanks