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Gigafast landline no dial tone

Had a Gigafast a few months and phone was working find outgoing and incoming.Suddenly there is no dial tone so can not make outgoing calls. Incoming calls work but line is degraded (caller sounds distant though they can hear us OK).Is this likely to ...

picnoir by • 2: Seeker
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  • 2 replies
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Careline Emergency phone

I am thinking about switching to Vodafone Broadband and telephone but am getting some conflicting advice. I currently have BT Broadband and Landline and have an Emergency Phone connected to the landline. Because the  eremergency phone has battery bac...

Connection cancelled with no written warning/reason

Internet went down last night, and still now (red flashing broadband light, DSL/Fibre box showing all healthy, so just on Vodafone's end). Called to confirm and get fixed. They said, even though we've been with you for months now, our address is list...

Dkil64 by • 3: Seeker
  • 4166 Views
  • 7 replies
  • 3 thanks

Second line installation

I was wondering if their is any fees other than the £60 as was thinking of having a second line in my office for another router and another plan for the router? Thanks for any replies.

Adam1926 by • 2: Seeker
  • 1778 Views
  • 1 replies
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Cannot set up number to be ex-directory

Having joined Vodafone Broadband a couple of months ago and asking to be made ex-directory (both at the time of ordering and also checking that this was done when I called to add voicemail shortly after joining), my number still appears in the BT pho...

outgoing local calls need area code?

Got gigafast fibre with phone via router.  When I phone a local number I didn't used to have to use the area code, just like with traditional calling.  Now when I only dial a local number it doesn't connect, but does when the local number is prefixed...

aldo2 by • 1: Seeker
  • 1845 Views
  • 1 replies
  • 0 thanks

Call management features

Hi, I am receiving a large number of calls to my landline from a withheld number, have tried to set up Anonymous caller rejection but i get an error whether using the app or online (We can't add this service for you, because you're not eligible for i...

Gigafast phone issue

Hi All, Had Gigafast installed the other day, works fine but phone line doesn't. I tried to connect my existing phones via the adapter to TEL1 and 2 neither light up, no dial tone etc. So as per Vodafone support recommendation I purchased new cordles...

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