Hi, I’ve recently had Gigafast fibre to the house installed and internet is working fine. However, the person who installed didn’t have the right connection to connect my home phone and I was told to buy an rj11 cable which I have done but no dial to...
Hello - I raised a fault with my landline last week, 17th June.No dialtone, inbound call gets engaged tone. Broadband continues to work..Happened after the big storms.Followed usual instructions on trying master test socket etc. without success. Agen...
I switched to VF broadband 8/6 internet is fine but the landline doesn't work. No dial tone. When someone phones the number, they get 5 beeps then the line goes silent. No ringing sound at either end. I have two 90 year olds in the house that rely on...
Does anyone have advice for setting up a Cisco SPA112, we have an Asus RT-AC86U router with the Gigafast service setup and working fine. We have spoken with Cisco and they have said that the configuration on the box is fine but it appears to not be c...
My landline has been working fine but is now dead (there is a remote buzz instead of a dialtone). I've done all of the checks suggested on the website - disconnecting phones, plugging directly to master socket etc - but no luck. I've tried calling su...
We have Gigafast and use a normal phone with it.We've just has our router replaced as we had a faulty one, however the phone no longer works. Any ideas?We've done the usual power cycles, plugging and unplugging etc.TIA
I can’t make landline calls only mobiles. Maybe a mast down somewhere ???? Any ideas
Hi, I have been charged £18 extra this month for calling a mobile phone from my landline. I am very confused as I have Anytime Landline and Mobile Unlimited. Can anyone explain why I've been charged extra for calling a mobile? Thanks
Hi There I have recently moved my landline and internet from Talk Talk to Vodaphone. I have had to change my landline number. According to Voadaphone, my old number is no longer available? Any way, since the change we now get lots of SMS messages a...
Quick question, just moved into property in January and landline goes into my bedroom. Take the bt socket off just 2 wires going in like it's and extension socket, should this not be a master socket where you take faceplate off and have a test socke...
