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Mobile Broadband

Age restriction won't disable

1: Seeker

I have successfully proved my age, turned off the age restriction bar but sites are still blocked. I no longer get the Vodafone block page but a generic page cannot be displayed.


Any ideas?


Data only SIM in a mifi device.

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17: Community Champion

Hi @Welshnut 


We have seen on occasion that even when a person has toggled Off the Age Restriction at their end it's still held at Vodafone's end.

The Vodafone Social Media Teams via Contact-us-for-account-specific-queries can help via Twitter.

Link back to your thread here including your forum username so your not having to repeat yourself.

That or a Vodafone Highstreet Store can help but take some photo ID. They helped me with the same situation.


Check no security suite software is hindering.

Also clear the cache and cookies and history of your browser before attempting to connect to sites you did when the Age Restriction was activated.

Sometimes trying another browser helps too.

I wish you all the best with this situation. 


🌈 Stay Safe & Stay Alert.  🌈 

Current Phone > Samsung Note 20 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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