main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Mobile Broadband

Business Data Sim - How do I check data usage/balance?

2: Seeker

I have a Business account with a Data sim but I can not find out how to check usage.

1. Business accounts don't work with the app.

2. The Vodafone Business 'My Account' does not tell you until 15 days after the end of the month.

3. Calling 44555 Does not work because it is a Business data sim.

4. Texting DATA BALANCE to 40506 does not work on Business accounts.

5. Live Chat with Vodafone is very time consuming and don't always tell me.

Does anyone know if there is a TXT number or phone number to call to get the usage? Thanks.

View more options
6 REPLIES
17: Community Champion

Im not sure if this may help or not. 

 

"Alternatively, you can call 46210 free from your Vodafone mobile or 03333 044775 from any mobile or landline (standard call charges apply) to hear your balance and remaining data allowance. You’ll need your Mobile Broadband device’s number to hand before you call."

IMG_1084.JPG

View more options
2: Seeker

No luck,

Its a Data Sim so I can not call any numbers from it, and when I call the 03333 044775 from a landline and when asked type my Data Sim mobile number, vodafone does not recognise it.

I assume it is because its a Vodafone Business Data Sim.

Thank you for your help.

 

There must be a way else how will I know when I have maxed out my data usage?

 

View more options
17: Community Champion

It will depend on your setup, but if I enter "data usage monitor" into the Start menu for Windows 10, I see assorted apps, some of them free, which will provide details of usage. I still use an app of this sort on my phone, and its results are broadly comparable with the usage that shows on my Vodafone account.

Clearly there must be a better "official" route for monitoring your usage, although I don't know what it is, but something of this sort would at least enable you to keep tabs on how things are gong.

View more options
2: Seeker

Thanks Anne,

I use a NETGEAR LB1111 Wireless Dongle which lets me see a 'rough guess' MB usage, but I don't know how accurate it is and I have to reset it every month.

Like you said, it would be nice to get my exact usage from Vodafone instead of using a 3rd party 'non-official' software.

Thanks

View more options
2: Seeker

I am following this thread as I have the exact same issue.

Stu

View more options
2: Seeker

I have spoken to Vodafone Business IT Team and they say there is no easy way to check your current data usage except to contact Vodafone by phone or online chat.

 

He did say they are working on a business version of the app.... but this wont be ready for another 6 months.

(I am not sure if he was just saying this to get me off the phone)

 

Not good

View more options