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Over some months I have tried to buy a datapack by phone on the 03333044775 number but it never seems to work in spite of the recorded message assuring me that payment has been taken and it will be ready to use within the hour. My credit amount remains the same. This used to work perfectly - can anyone shed light?
Thanks for the reply and the suggestion of direct debit. I don't do any banking or shopping online and never would as putting bank details online can lead to serious problems. Once online your details are past retrieving.
What puzzles me is why the 03333 044 775 option is still available if it doesn't work.
This evening when I had connected my pay as you go dongle I was surprised to receive a 'no service' message. On checking the dashboard I was on the pay monthly service. Checking my usage it showed me as having used nothing over the last 7 and 30 days. Really?
@ExGlos_04 You're welcome! I'm sorry you're experiencing issues with having no service and your online account showing there's been no usage, I appreciate why this would be frustrating for you. So a member of our team can get this looked into right away on your account with us, please contact our team via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Don't forget to include the link to this thread, along with your username.
Repeatedly I get message saying 'no service' and 'can't connect to this service enter an apn and try again' but then it starts up. More strangely after buying a couple of £10 2 GB datapacks recently my balance is still £45 and usage is shown as 0.00 of 2GB used.